Privacy policy

We are committed to protecting and respecting your privacy.

This privacy policy aims to explain when and why we collect personal information about users visiting our website, how we use that personal data, under what conditions we may disclose it to third parties, and how we store your personal information.

This Privacy Policy may change from time to time, so we encourage you to visit this page periodically to ensure you are comfortable with any changes.

Using our website is equivalent to accepting the terms of this Privacy Policy.

Any questions regarding this Policy and our privacy practices should be directed to:

Email: jowita.jozwik@yahoo.co.uk

By post: Jowita Jozwik, Oldfields Circus, London UB5 4RR

Or by phone: 02088641014, 07932064970

How do we collect information about you?

We collect information about you when you use our website, for example, when you fill out a contact form, register, or complete any other forms on our website.

What type of information do we collect?

The personal data we may collect includes your name, residential address, IP address, and information about which websites you visited and when.

Documents sent through the form

Documents you attach to the form (for example scans or photos for a translation quote) are held briefly in secure, private file storage and then emailed to us with your message. They are deleted from storage as soon as the email is sent; files from forms that were never sent are deleted automatically within 24 hours. After that we keep them only in our email inbox, for as long as we need them to handle your request. We use Vercel (hosting and file storage), and IONOS and Yahoo (our email providers), to process these files and messages.

Use of cookies

Cookies are small text files saved on your device. Our website uses them for only two things: to remember your cookie choice and, only with your consent, to collect anonymous visit statistics.

On your first visit we ask for your consent. Until you give it, no Google cookies are saved. Google's tools then receive only a signal that consent hasn't been given, plus anonymous, cookie-free pings (for example that a page was visited or a form was sent), which Google uses to estimate overall statistics and ad performance (Consent Mode v2). You can change your choice at any time with "Cookie settings" in the site's footer. You can also block cookies in your browser settings.

Main cookies used on our website

• jj_consent(necessary): remembers your cookie choice. Kept for 6 months.
• _ga, _ga_…(analytics, only with consent): Google Analytics cookies that tell us how many people visit the site, how they found it and which pages they view. Kept for up to 2 years. Withdrawing consent deletes them from your browser. More information: Google's privacy policy.
• Google Ads(marketing, only with consent): measuring how well our Google ads work.

The office map (OpenFreeMap) doesn't set any cookies, and the site's fonts and icons are served from our own server.

How do we use your data?

Your personal data may be used for the following purposes:

To contact you regarding inquiries submitted via the contact form

To process and fulfil orders and send related information

To process donations made by you

To carry out obligations arising from contracts entered into by you or by us

To process contest entries

To conduct surveys or obtain reviews about our services

To inform you of changes to the services we provide

To send you requested information or information that may be of interest to you

To process grant applications or job applications

Who has access to your personal data?

We do not sell or rent your data to third parties.

We do not share your data with third parties for marketing purposes.

We may transfer your personal data to external service providers, subcontractors, and associated organisations only to complete tasks and provide services on our behalf.

In the case of third-party service providers, we disclose only the personal data necessary to deliver the service, and we have contracts in place requiring them to keep your data secure.

Your choice

You have the right to choose whether or not you wish to receive information from us. You can opt out of receiving marketing communications at any time by contacting us via email or phone.

Accessing and updating your information

You have the right to request a copy of the information we hold about you and to update or correct that information.

Right to delete personal data

Upon request, we can delete or block your personal data from our system.

Measures to protect data

Your data is stored securely. Sensitive information is encrypted.

Profiling

We may analyse personal data to tailor our services and offers to your interests.

Links to other websites

We are not responsible for the privacy policies of other websites to which our website may link.

Children under 16

If you are aged 16 or under, parental consent is required before providing personal data.

Transferring information outside Europe

We may transfer your data outside the EU, with appropriate safeguards in place.

Privacy policy review

We regularly review this policy. The last review took place in March 2025.

Last reviewed: March 2025